About haaat

Better food for more people

haaat is a Kolkata delivery app for restaurant food and fresh market produce, connecting customers, restaurants, local vendors and delivery partners through fast ordering and transparent tracking.

haaat at a glance

5

Service Areas

Kolkata and four nearby districts

Local

Restaurant Discovery

Neighbourhood favourites in one app

Live

Order Tracking

Follow your food to the doorstep

Easy

Ways to Pay

UPI, cards, wallets and more

What haaat does

A local food delivery platform, not a marketplace of strangers

Six things the platform handles, end to end.

  1. 01

    Restaurant discovery

    Nearby restaurants, menus and prices, filtered to what actually delivers to your address.

  2. 02

    Ordering and checkout

    Cart, offers and payment in one flow, with reorder in a single tap.

  3. 03

    Live tracking

    Accepted, preparing, picked up, arriving — the order state is visible the whole way.

  4. 04

    Payments and refunds

    UPI, cards, wallets, net banking and cash on delivery where available.

  5. 05

    Restaurant tooling

    Menus, prep status, offers, insights and daily settlements in a partner dashboard.

  6. 06

    Delivery logistics

    Riders pick from the outlet and navigate with the partner app on flexible hours.

All you need, in one place

Food, Fresh Produce and Daily Essentials in One App

From ordering your favourite restaurant meals to shopping for fresh market produce and stocking up on daily essentials, haaat brings more of your everyday needs together in one app.

Live

haaat Food

Your favourite meals, just a few taps away

Craving biryani, a quick snack, or dinner? Find great food across Kolkata and nearby districts, pay less, and follow when your food is on its way.

See where we deliver
Live in select PIN codes

haaat Bazar

Fresh market finds, delivered on your schedule

Fresh vegetables, fruits, eggs, and freshly cut meat and fish from your local market, delivered when it suits you. Enjoy fresh meals and let us take care of the market run.

Explore haaat Bazar
Coming soon

haaat Daily

Milk, water and organic veg to your doorstep

Get your morning milk, 20-litre water jars, and certified organic vegetables delivered on a schedule that works for you. Need a break? Pause your subscription whenever you like.

Join the waitlist

Built for everyone

One ecosystem. Three connected journeys.

Customers, restaurants and delivery partners move on the same platform, which is why an order stays transparent from the kitchen to the doorstep.

01

Customers

Order food from your favourite restaurants.

  • Browse local restaurants
  • Live tracking to the door
  • App-only offers and rewards
  • Support from real people
02

Restaurants

Grow your business with technology.

  • Menus, prices and stock
  • Accept orders and set prep time
  • Run your own campaigns
  • Daily settlements
03

Delivery partners

Earn flexibly while serving your city.

  • Choose your working hours
  • Incentives and rewards
  • Weekly payments
  • Insurance support

In the app

Order, pay, track — in one flow

  1. 01

    Place

    Pick a restaurant, add dishes, choose payment.

  2. 02

    Accept

    The kitchen accepts and sets a prep time.

  3. 03

    Pick up

    A delivery partner collects from the outlet.

  4. 04

    Arrive

    Tracked to the doorstep, rated afterwards.

App screens

Home Restaurant Cart Checkout Tracking Offers Wallet Rewards

Ways to pay

UPI Cards Wallets Net banking Cash on delivery

Coverage

Online food delivery across Kolkata and nearby districts

Delivery and restaurant availability depend on your exact address.

WB-01

Kolkata

Highest order density; peak demand most evenings.

WB-02

North 24 Parganas

Growing zone across supported neighbourhoods.

WB-03

South 24 Parganas

Selected neighbourhoods, expanding steadily.

WB-04

Howrah

Short-distance deliveries, dense clusters.

WB-05

Hooghly

Newer zone; onboarding open in supported areas.

Partner with haaat

Two ways to work with haaat

Restaurant partners

Reach more customers, manage menus and run your own campaigns.

Easy onboarding Low commission Faster settlements Marketing support Business analytics

Delivery partners

Choose your hours, get paid weekly and earn through incentives.

Flexible Hours High Earnings Weekly Payments Performance Rewards Insurance Coverage 24x7 Partner Support

Rewards

A savings program built for food lovers

Free Delivery* Exclusive Restaurant Discounts Reward Coins Birthday Offers Festival Rewards Early Access Deals Premium Support

FAQ

The basics, for all three sides

How do I order food?

Download the haaat app, choose a restaurant, add dishes to your cart, select payment, and place your order.

Where is haaat food delivery available?

haaat serves supported neighbourhoods across Kolkata, North 24 Parganas, South 24 Parganas, Howrah, and Hooghly. Enter your delivery address in the app to confirm current restaurant and delivery availability.

How do I become a restaurant partner?

Use the Partner with haaat button or contact the haaat team. The onboarding team will help with menus, offers, and account setup.

How can I become a delivery partner?

Use the Become a Delivery Partner button and share your details. The partner team will guide you through verification and onboarding.

Which payment methods are supported?

haaat supports UPI, cards, wallets, net banking, and cash on delivery where available.

How do refunds work?

Refunds are reviewed through customer support and processed according to the order status, payment method, and restaurant policy.

Can I schedule deliveries?

Yes. haaat is designed to support scheduled deliveries for meals, office lunches, parties, and planned orders.

What is haaat Bazar?

haaat Bazar is the fresh-produce section of the haaat app. Vegetables, fruits, eggs and fish are bought at your local market and delivered in a morning, afternoon or evening slot. It is live in select Kolkata PIN codes.

What is haaat Daily?

haaat Daily is a coming-soon section for morning milk, 20-litre drinking water and certified organic vegetables on a subscription you can pause anytime. Join the waitlist on the haaat Daily page to hear when it reaches you.

Download the haaat Food Delivery App

Seamless ordering, exclusive offers and live delivery tracking.